“XX has had a massive impact since taking over as the manager, so much experience and brought stability in the team, it’s the happiest team we have had since the business started and thrilled about that, taking pride in what we do”
“XX is an excellent manager and mentor, built my confidence and helped me to flourish, there has been a massive transformation, and I trust her”
“We are all clear on what’s expected of us, xx is really good and always updated, we know its to exceed the expectations of those we care for, there is always concern for the client and they are on it here”
“We all know what’s important, showing respect to every individual and caring about the people we go to”
“We know the values yes, the way we work is very important, its the way we work every day keeping the independence of the people we support and observing them and seeing what they can do, treating them with respect and dignity”
“We are trusted to get on with it, there is no one checking up on you, we are asked for our opinions too”
“Yes we have everything we need and if there is anything we need, we just have to ask, and they are so good in helping us and the people we support”
“Communication with the phones works really well, logging in, the alerts, ability to look at the last reports and update with your own, before we log in we read the previous carers report, its so helpful”
“My confidence very low and xx is an excellent mentor and built my confidence and wouldn’t have been here still otherwise and never flourished before, the most hands-on manager I have ever had and even recognises when we are not quite ourselves”
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