At April Complete Care Solutions Ltd our mission is to provide exceptional domiciliary care services that enable individuals to live comfortably and independently in their own homes. April are committed to enhancing the quality of life for our individuals through compassionate and personalised care. Promoting independence and ensuring our individuals have a voice.

At April we are committed to promoting equality diversity and inclusion through all of our services April is dedicated to ensuring everyone is treated with dignity and respect while providing a service that acknowledges and responds to individual needs.

Mission Statement:  ”Meeting and exceeding your expectations”.

As official providers of domiciliary care staff to the Social Services, we are also able to provide private individuals with quality domiciliary care staff in the Bridgend and surrounding areas. We care for various needs including:

• Elderly
• Dementia and Alzheimer’s Care
• Palliative
• Physical Disability
• Social
• Learning Difficulties
• Hospital Discharge
• Night Calls – Sleep in or Waking Nights

April Care staff are appropriately trained and have enhanced DBS checks.

April are regulated by CIW. Our reports can be found here.

Why is being regulated important?

Our service is regularly monitored and inspected by CIW Care Inspectorate Wales. Our regulation means a guarantee that we provide high standards of care and adhere to the Social Care Wales Act 2014

Personal Care

Assistance with Daily Living Activities.

April provide support with all personal care ensuring that the individual’s dignity is maintained at all times. Our care staff will provide support and reassurance allowing our individuals to feel safe and comfortable at all times

Medication and Wellbeing calls

April are able to ensure individual’s medication is prompted correctly, these calls also provide welfare checks ensuring the individual is safe and well.

Social calls and Sits

April  provide companionship to reduce feelings of loneliness and isolation these calls can also support individuals to attend medical appointments, social events, and community activities and for respite purposes.

Household Assistance

Support with mealtimes, any light Housekeeping including  assisting with cleaning , ironing, laundry, and maintaining a tidy living environment.

April can also support  with grocery shopping, either supporting the individual to access the shops or by completing this task on their behalf.

Night Sits

Providing care and support throughout, the night offering peace of mind to the individuals and their families.

Core Values

Compassion: Providing care with empathy and kindness

Respect: Treat all individuals with respect foster a culture of diversity equality  and inclusion.

Build Open and Honest Relationships

Excellence: Strive for the highest Standards of care adhering to the code of conduct and improving practice through training and development

Person-Centred Care: Focusing on the individual needs of each individual, ensuring they are empowered, have a voice and are heard.

Professional: exceeding your expectations driving forward and embracing change.